Last updated: September 21, 2026

This policy explains how MEIOSYS LTD (“we”, “us”) collects, uses and shares personal information when you visit meiosys.us or place an order with us.

Information we collect

• Contact details: your name, email address, phone number, and billing and shipping addresses.
• Order details: the products you buy, amounts paid and delivery information.
• Payment information: payments are processed by our payment provider. We do not store your full card number.
• Certification information: for refrigerant orders, the EPA Section 608 or 609 certification number you provide, and any copy of your certificate we ask to see.
• Technical data: IP address, browser and device type, pages viewed and cookies (see our Cookie Policy).
• Communications: messages you send us, such as support requests.

How we use it

• To process, ship and support your orders.
• To verify that you are eligible to buy regulated products and to meet our legal obligations.
• To prevent fraud and keep our site secure.
• To improve our site and our service.
• To send order updates, and marketing messages only where the law allows or you have agreed.

Who we share it with

We share information only with those who help us run the store: payment processors, shipping carriers, website hosting and email providers, professional advisers, and public authorities where the law requires it. We do not sell your personal information for money.

How long we keep it

We keep information for as long as needed to fulfil orders, provide support and meet legal, tax and accounting obligations, including records that show we sold regulated products to eligible buyers.

Your rights

Depending on where you live, including under the California Consumer Privacy Act, you may have the right to know what personal information we hold about you, to correct it, to delete it, to opt out of the sale or sharing of your information, and not to be treated differently for using these rights. To make a request, email us at the address below. We may need to verify your identity first.

Security

We use reasonable measures to protect your information, but no online service can guarantee complete security.

Children

Our site is not intended for anyone under 18, and we do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

MEIOSYS LTD (company number 17375850), 1731 Embarcadero Rd, Palo Alto, CA 94303, USA.

Email: support@meiosys.us