Shipping Policy
Shipping Policy
How and when we ship your order
Last updated: September 21, 2026๐Where we ship
We currently ship to addresses in the United States. Other federal, state or local rules may also restrict what can be delivered to your location, and you are responsible for making sure your purchase is lawful where you are.
โฑ๏ธProcessing time
Orders usually ship within 1 business day. Orders that include refrigerant may take longer if we need to verify your certification first.
๐Shipping costs
Shipping is free on all orders to US addresses. Any taxes are shown in your cart and at checkout before you pay.
โ ๏ธHazardous materials
Refrigerant cylinders are regulated hazardous materials. We ship them with carriers and services approved for that purpose, which may mean ground or freight delivery, and the carrier may require a signature on delivery.
๐Tracking
We email you tracking details once your order ships.
๐ Address accuracy
Please check your delivery address carefully. Orders returned or delayed because of an incorrect address may incur extra charges.
๐ฆDamaged or missing items
If your order arrives damaged, or an item is missing or wrong, contact us as soon as possible and within 7 days of delivery. Include your order number and photos of the damage and packaging.
๐Contact us
MEIOSYS LTD (company number 17375850), 1731 Embarcadero Rd, Palo Alto, CA 94303, USA.
Email: support@meiosys.us
- ๐ 1731 Embarcadero Rd, Palo Alto, CA 94303, USA
- โ๏ธ support@meiosys.us
- ๐ Ships within 24 hours from the USA